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Idaho Hotline: (208) 667-6633 Spokane Hotline: (509) 927-9416
A Service Master!

Services

Disaster Restoration

Whether commerical or residential, all disasters have two things in common:

  • The faster emergency services are begun, the lower the total cost.
  • The faster lives and business are returned to normal, the better for both the property owner and the insurance carrier.

At ServiceMaster of North Idaho (SMNI) we are accutely aware of these facts and we strive to keep them at the forefront of our thinking. That is why we are accessible 24 hours per day, 365 days per year. With most cases we can be on-site to begin emergency services within 2 to 4 hours, if not sooner, of your initial call to our office.

What you can expect from SMNI:

  • Expert, well-trained technicians
  • Communication about what we are doing and why
  • Coordination with your insurance carrier
  • Fast service 24 hours per day, 365 days per year

Water

Pipes burst, washing machines overflow, water heaters leak and other plumbing mishaps occur with little warning and when you least expect them. You can count on SMNI to be at your property promptly to help you recover. We are the trusted experts that will help stop additional damage, dry and restore your home, and help you navigate the process to completion. We promise to communicate, answer questions, and take action to get your home or business back to life.

SMNI understands that experiencing water damage can be difficult. By choosing SMNI you can rest assured you have selected the right people to do the job. SMNI has completed tens of thousands of sucessful water damage mitigations. We can often dry and save drywall, hardwood floors, wood studs, concrete blocks, plaster walls, ceiling tiles, and more, which can save you thousands in reconstruction costs. Not only do we dry structures, we can dry your contents as well. We understand how dirying works, and we can often help save priceless items that would otherwise be lost to water damage.

At SMNI, we know that damage caused by water can increase substantially if prompt action is not taken. That is why we are on call 24 hours a day, 365 days a year. We are on-site within 2 to 4 hours, if not sooner, to begin any necessary emergency drying. We use advanced products, procedures, and equipment to ensure your home or business is restored quickly.

Our technicians undergo extensive pre-employment screening. They then receive both classroom and on-the-job training in water restoration techniques. We make sure our technicians have the tools they need to serve you by continuously investing in the latest extraction and dehumidification equipment. We do this because we are dedicated to ensuring that you, the property owner, and your insurance carrier receive the best service possible as your home or business is restored to pre-loss condition.

Our water recovery process includes:

  • Inspection & Assesment
  • Water Removal
  • Anti-Microbial Application
  • Drying by us of air movement & Dehumidification
  • Monitoring

Fire & Smoke

The faster your indoor environment returns to normal after fire or smoke damage, the better. Even after the fire is out, the damage to your home and belongings is still present. Therefore, we are on call 24 hours a day, 365 days a year. We are on-site within 2 to 4 hours, if not sooner, to begin any necessary emergency clean up, including, but not limited to emergency tarping and board up.  We promise to answer your questions and help you get your life back to normal.

Much of the material found in furniture and flooring is synthetic and, when burned, can result in complex chemical reactions. In just a few days, these items may be considered damaged beyond repair. The professionals of SMNI are experts at understanding these chemical combinations and can effectively clean and often times salvage belongings that would otherwise be a loss. We can remove soot from at-risk items such as brass, aluminum, chrome, marble, tile, and porcelain, as well as in fabrics such as upholstery and carpets, thus helping to avoid additional expenses.We understand the drying, cleaning, and deodorizing characteristics of a wide variety of flooring, wall coverings, and fabrics. We have exstensive experience at assessing interior wall and ceiling cavity smoke damage and determining the necessary restoration procedures.

Our technicians undergo extensive pre-employment screening. They then receive both classroom and on-the-job training in fire and smoke restoration techniques. We make sure our technicians have the tools they need to serve you by continuously investing in the latest equipment and training. We do this because we are dedicated to ensuring that you, the property owner, and your insurance carrier receive the best service possible as your home or business is restored to pre-loss condition.

Our fire cleanup & restoration services include:

  • Emergency Pre-Cleaning, Board Up, and Tarping
  • Inspection & Assesment
  • Content Cleaning & Restoration
  • Walls, Ceiling, and Floor Cleaning & Restoration
  • Deodorization
  • Hard Furniture Cleaning, Polishing, and Refinishing
  • Electronic Cleaning & Restoration
  • HVAC Cleaning & Restoration
  • Content Packout & Storage

Trauma/Bio-Hazard

SMNI specializes in all types of biohazardous cleaning and the removal and disposal of infectious waste. This includes crime scene cleaning, homicide or suicide clean up, and odor removal from any type of problems that arise from these traumatic experiences.

In the aftermath of a traumatic event, two things matter most: response time and level of experience. It takes a high level of dedication and professionalism to handle the rigors of violent crime and accident scenes on a daily basis. Our certified and well-trained technicians provide professional and prompt cleaning services and work to restore your property to a safe and healthy condition in as short of time as possible. Our technicians are certified to control blood-borne pathogens, utilize proper protective gear, and are equipped to handle and dispose of biological materials.

Dealing with trauma requires more than just professionalism. As such, we approach every job with respect and empathy for grieving families and loved ones. Our technicians are trained to handle sensitive questions with assurance and skill. We work with landlords, hotels, motels, and apartment complexes as well as commercial properties. We are also dedicated to assisting the law enforcement agencies, coroners, funeral homes, and public service agencies.

Mold

Mold and mold spores are naturally present in the outdoor environment. However, indoor mold growth can become a tenacious problem. Mold spreads rapidly and produces an unpleasant musty odor. If allowed to grow unchecked, mold can cause discoloration and structural damage to building materials. A significant amount of mold, can impact indoor air quality and can be difficult and costly to remove. To prevent the spread of mold it is important to react quickly. To get things back to normal fast, you need the speed, efficiency, and expertise of residential/commercial restoration experts who understand the importance of not only removing mold, but also the proper procedures for performing the service.

SMNI’s professionally trained technicians use the latest water restoration and drying techniques to deliver quality mold removal results. We know how to identify and eliminate the source of what has caused the mold and how to implement the proper processes in order to eliminate mold growth.

Our steps for responding to mold:

  • Inspect & Assess
  • Report inpection and assement results
  • Establish extent and isolate/contain contaminated area
  • Determine appropriate remidiation procedures
  • Remove mold and protect areas from spore spread

Emergency Board Up

Broken windows and doors happen from accidents, firefighting, inclemnet weather, and vandalism. Our board up services can provide temporary security and protection. We also offer temporary tarping to provide fast protection from the elements when your roof is damaged by fire or wind.

SMNI maintains emergency response crews to provide you with the emergency board up and tarping services when you need them the most.

Our board up services include:

  • Secure & Enclose All Openings
  • Tempory Building Enclosures
  • Tarp Roof Damage